Dr. Mr. Arce,
I recently came across your company’s WEB site when looking for a law firm in Costa Rica. Although the assistance I required was a relatively minor task, the work was of the utmost importance to me, therefore, I did not want to risk dealing with small or unknown legal firm. I was, however, concerned that the simple nature of the work I was requesting would not be given full attention from a firm in such demand as yours.
I was pleasantly surprised when your firm treated me as if I was your most important client. During the course of the project your firm demonstrated:
- Excellent project management and international logistics
- A clear and detailed understanding of the requested work
- Immediate response to all of my inquiries
- Work was completed within the promised time-frame
- Clear and detailed invoicing
- International payment arrangements that eliminated the need for costly and inconvenient currency conversion on my end.
- Every member of your staff was fluent in English so that neither of us had to suffer through my Spanish.